BLOGS

VAT Fraud has been reduced to nearly zero thanks to hybrid fraud detection

For many years, European governments have had to suffer the unbearable thought that billions of euros a year get stolen by thieves using some sort of VAT carousel fraud. These fraud carousels are...

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Brussels university improves mangrove reforestation project using analytics

Mangrove forests seem like a very remote and unimportant vegetation form. But in fact it is far more important for our ecosystem and even for many human lives than you would consider possible. They...

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Social security fraud inspectors more efficient, more motivated and more interactive thanks to datamining

When it comes to fighting social security fraud, the battle seems a little unfair. The FPS Social Security staff charged with inspections counts no more than 244 people, who are tasked with inspecting...

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Analytics at SPF Finance has led to a significant rise in tax revenues from real estate transactions

The Patrimony Department of the Belgian Federal Public Service (FPS) Finance collects information on value and ownership of real estate property from notaries and real estate agents. This information...

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ERGO fights money laundering and terrorist financing using ... fuzzy logic

ERGO Insurance is a mid-sized Benelux insurer who needs to meet the same ever-growing international and national regulations as their much larger competitors. This puts a heavy burden on the...

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MC/CM has reached a more proactive budget management

The Belgian health insurance organization MC/CM, with 4,5 million affiliates, is clearly a major player in healthcare management in Belgium. They organize and manage one of the country’s largest...

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The biggest questions in analytics

In which Jill channels Peter Drucker, General George Patton, and her manicurist.

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Fraud and Fado: mournful tunes but no sentiment of resignation

A couple of weeks ago a great number of telecom operators gathered in Lisbon, the city of Fado, to discuss telecom fraud. Organized by the Communications Fraud Control Association (CFCA) and the Forum...

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Blind people behind the steering wheel, and other future traffic trends

Now that the Summer holidays have begun, traffic jams are more reasonable. But they are still there! This always raises the question of what traffic will look like in a couple of years, as the number...

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OUR BLOGGERS

Jill Dyché

Jill Dyché

Jill Dyché — frank, funny, and full of great stories — has been thinking, writing, and speaking about business-IT alignment for over two decades. Jill has lived in far-flung locales including Paris, London, and Sydney, lecturing at industry conferences, tech events, and leading business schools, and blogging on the topic of why
orporate technologies are — or, at least should be — businessdriven. She lives in Los Angeles, where she samples fringe Cabernets, rescues shelter dogs, and writes the occasional haiku.

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Frédéric Thys

Frédéric Thys

A mix of business curiosity, technical skills and the urge to write stories that matter…that is what drives Frédéric to blog about. His favorite topic? People Analytics! Or to showcase the value of analytics when unveiling unsuspected connections behind complex human systems and behaviors.
Buckle up for some clear, ready-to-use insights in how analytics measure the human attributes of consumers and employees to predict the success or failure of a venture, and to model and optimize teams and companies. Because business is about people, about making people happy and comfortable. And to be successful in business we need time and analytics to know how to make this happen.

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Mathias Coopmans

Mathias Coopmans

Mathias Coopmans combines business curiosity with technical skills, a powerful combo many professionals can only dream about. Passionate about big data and business analytics, Mathias helps companies across South-West Europe create value from Hadoop - the open-source data storage and distributed processing platform – integrating it into their business, both on the technical side and at the strategic level. Analytics and Big Data put to work, the best of both worlds!

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Steven Hofmans

Steven Hofmans

Marketing has been a department driven by gut feelings for decades. The last few years, these instincts can be supported and eventually replaced by solid facts and figures.
Steven Hofmans helps companies achieving this data-driven marketing with the solutions offered by SAS. His knowledge of the technology combined with his thorough understanding of the ins and outs of marketing activities make him an expert in the field of data-driven marketing.

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Hélène Ernotte

Hélène Ernotte

One of SAS’ credos is Creating Chances. And you might say Hélène Ernotte is the embodiment of that credo and ambition. The company’s HR Manager started as a Junior Recruiter at Microsoft in 2008. She joined SAS in 2012 as HR Business Partner, where she put her experience into practice and quickly became a valuable asset to the analytics firm. Though she is still only in her early thirties, Hélène is now in charge of all SAS’ HR activities in Belgium and Luxembourg. Her goal: to make sure SAS becomes the Great Place to Work of The Future.

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Mieke De Ketelaere

Mieke De Ketelaere

“Mieke combines a contagious enthusiasm with a deep knowledge on customer intelligence and digital transformation”, a nice reference on LinkedIn and a nice introduction for Mieke De Ketelaere’s bio. Mieke is Customer Intelligence Director at SAS for the South West Europe region. She has worked for several multinationals on all aspects of customer relations including transactional CRM, advanced analytical customer insight and interactive marketing. She is specialized in helping customers in defining the steps to grow in maturity in customer experience, customer intimacy and customer lifecycle management. Lately, Mieke De Ketelaere started to focus on the value of big data in marketing context. The arrival of new datastreams such as online and social data at one site and the calculation power at the other site, deliver a huge new set of real-time interesting insights at the fingertips of marketers. These new insights, if used wisely, allow operational marketing departments in return to take customer experience and intimacy to a higher level.

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